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What is Managed Services

In the IT industry, "Managed Services" refers to holistically managing a collection of IT assets (hardware), the configuration of said hardware (software), and the ongoing support necessary to ensure the solution remains up and running.  Managed Services also includes hardware and software lifecycle management and the refreshing of old equipment with new solutions. 

Simple IT Management

Our goal at SimplicIT is to offer a completely "hands off" approach to IT infrastructure and services management.  Our certified team of professionals will work diligently to ensure highly available operations with minimal downtime to your business. 

We achieve high availability through custom created automated systems, allowing a vast majority of common issues to self-heal.  This drives down overall costs, and allows you to spend more time focusing on what truly matters.

Service Offerings

Below are some of the many fully managed services SimplicIT offers.

The list below is not comprehensive, as all solutions are custom designed to meet your specific business needs.  Please contact us to discuss your technology needs and have a full solution designed specifically for you!

Cloud

Safe and Secure

- Software-as-a-Service (SaaS) Offerings
- Complete Cloud Migrations
- Amazon Web Services Manged Services
- Microsoft Azure Managed Services

Servers

Complete Server Management

- Active Directory
- Group Policy
- File Services
- Print Services
- DNS ​​​​​​​
- DHCP
- Hypervisor Management
- Patching
- Upgrades

Network

Total Network Coverage

- Firewalls
- Advanced Routing
- Logical Networks (VLANs)
- Remote Office Connection
- Secure VPN Solutions


Storage

Enterprise Storage Solutions

- Experienced Management For All Major Array Vendors (EMC, NetApp, Pure, etc)
- SAN Management and Deployment
- Offsite Array Replication Management

Backup

Complete Data Protection

- Management Of All Major Platforms (Netbackup, CommVault, Veeam, etc)
- Policy Driven Backup Retention
- Cloud Based Backup Solutions

Workstations

Hassle Free Computing

- Proactive Workstation Monitoring - Automated Alerting
- Remote Management
- Remote Troubleshooting
- Quick Time-to-Resolution


Office 365

Managed Migrations and Support

- Managed Migrations
- Active Monitoring
- Automated Alerting
- Exchange Support
- Sharepoint Support ​​​​​​​
- Active Directory Sync and Integration


Surveillance Systems

Crystal Clear Video

- Modern IP Based Camera Systems
- HD Video (Audio Optional)
- Full Building Coverage
- Advanced Triggering and Alerting (Motion Detection, Alarm System Integration)


Phone

VoIP Expertise

- Easy Migrations Between Service Providers
- Hands-off Management
- Automated Monitoring and Alerting ​​​​​​​
- Simple User/Phone Additions and Modifications